Residential Customer Testimonials

I just want to say what a pleasure it was doing business with Interstate Moving and Storage. From Mike Stine and the appraisal process, through the storage process, the move coordination with Ebony, and the absolute best packers and logistics men ever.  The entire process was made so easy, with Interstate. 

Robert C.

Leon and Dayon were punctual, professional, and very helpful, way beyond the basics. They also worked in gruesome cold and raining conditions without a hint of complaint.

I would suggest them for promotion and raises!

I would recommend Interstate to anyone who asks. My husband and I will be moving back to New England when he retires. You will be the first company I call.

Brenda J.

I want to thank you Bridget for coming to check up on me during moving day.  It was very thoughtful to take the time out of your appointments for the day.

I want you to know that the "CREW" that you sent to move me from Triangle to Woodbridge, VA was top notch and just plain wonderful.  Miriam arrived first and quickly packed up and showed me the charges before she left.

The men came in and introduced themselves to me and let me show them what they would be taking.  They were really understanding if I was picky about something and assured me they would do it and I believe they did.  They were hardworking carrying 2 or 3 boxes at a time depending on size and I never saw them take a break except for lunch.  They asked questions if not sure and very polite when they did.  If I asked them a question they respectfully answered.  In unpacking, after they placed furniture, if I asked to move it they did without any complaint.  Before they left, they asked if there was something else that I needed.

The gentleman that did the paperwork carefully explained to me what I was signing.  Since I was giving a check that was written to "CASH", he saw I was leery and gave an explanation and showed me where I could read about it.  I figured he was with the company long enough that I didn't have to worry about it.  One gentlemen cleaned a glass cover to my desk as it was hard to reach.  They switched my bedroom items till I was happy.

All in all, these men were just awesome for their time with my moving.  I would recommend this crew to anyone and I will do so with your Company as well.

Barbara J.

First, let me say I was a little shocked to learn that there was over 11,000 pounds of stuff on this move!  Five and a half tons of a lifetime!  Needless to say, I was also taken back at the cost, but considering the effort involved, I was hoping everything was featherweight.

I want to thank you Kim for your effort in trying to do what you could to lower the price.  Given our situation, it was much appreciated despite the increase in cost resulting from the increase in weight.  You were very professional and helpful.

And I wish to thank Ebony for following up on both the confirmation and after the move.  I also appreciated your efforts.

But, the heart and soul of this move belongs to the crew... they were absolutely courteous, efficient and very professional.  They worked as a team and worked very hard both on the pick up of the household and unloading at our new location.  They were very friendly and easy to work with during this move and each of them deserves very high praise for a job very well done.

The only mishap was an heirloom piece of wicker (a chair) that belonged to my wife's mother.  There was a hole caused by something that pierced the wicker on the back of the chair.  My wife treasured this piece and she was disappointed that it happened.  We have not heard anything as yet from Interstate.

Overall, however, given this is the first time we've had to use a moving company, I would certainly recommend Interstate to anyone who has a need to move.  I sincerely feel that the crew is most deserving of your company's recognition for their efforts.  I know they were just doing their job, but they are the true ambassadors for Interstate and represented the company in the highest regard.

George and Debbie G.

Overall, I would have to say this was about the best move experience we've ever had!

We used Interstate to move us from South Run to Roseland last weekend and I wanted to let you know that the moving team represented Interstate well! They were amazing, and I wanted to adopt them all - what a good team you have. They worked well together and made it a seamless move.  Special kudos to Hector B. for his friendly manner and problem-solving skills. He really impressed me and I noticed that the guys looked to him a lot for guidance. On day 2, Arnold R. stepped up in the personality area - guess he was shy on Day 1, and he was very proactive and helpful, and overall just a delight to be around.  Mr. L was also amazing. Always quick with a smile, courteous, polite, very professional, hard-working and jumped at every request - very anxious to please the customer.  Juan P. helped me solve a couple of problems as well. Rigo, quiet and diligent, kept the move flowing and was there to answer questions and address concerns.  Marvin also stood out - would run over to me when he saw me trying to move or lift something heavy (actually, Mr. L and Arnold did the same). Such gentleman! 

Keep up the good work - I'm happy to be a reference any time!

Denise K.

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