Residential Customer Testimonials

I received my shipment today and wanted to commend the staff for a job well-done! Not only did they show up on time, but they were very professional and courteous. They moved quickly yet carefully and neatly packed the boxes into the storage facility. Although the shipment had several different colored inventory stickers, they helped to create an easy system of tracking the tags. This crew is exceptional and a true credit to Interstate. They are the example for others to follow.

S. Karega

Leon and Dayon were punctual, professional, and very helpful, way beyond the basics. They also worked in gruesome cold and raining conditions without a hint of complaint.

I would suggest them for promotion and raises!

I would recommend Interstate to anyone who asks. My husband and I will be moving back to New England when he retires. You will be the first company I call.

Brenda J.

I was absolutely compelled by the prestigious level of service I received from Interstate. My liason with the company, Joe Dugo was a MONUMENTAL help. Being my first time moving on my own, Joe answered every question and addressed every concern, no matter how trivial. My relocation team arrived at my moving site 30 minutes early and had me out of my old house and gracefully into my new one in a mere 4.5 hours (I timed them). My relocation team were as quick as they were carefully and very professional. I would highly recommend Interstate to anyone moving, especially those similar to myself who have busy schedules and find the issues of moving stressful. Thank you so much for your immaculate services, and for sending me YOUR BEST team. (If they get any better than that, you could name your price). Thanks again for you excellent services.

Brandon B.

My customer service point of contact stayed in contact with me throughout the process from beginning to end. I had her direct extension and never had a problem contacting her or getting a response. Not only was she always in constant communication with me, she was always upbeat and very friendly. This process is extremely stressful especially when I had never done it before and calling my point of contact was never the dreadful part. Last week I was able to obtain some of my items. I could not remember what was in what box (since I moved in the beginning of March) and I was having a hard time deciding what to retrieve. Without hesitation suggested, the crew opened the boxes that I suspected I may need and re-taped them if I did not want them. I was able to take only what was necessary in a fast and efficient manner.

Doris A.

I have had the pleasure of receiving support from your organization in a very large move from Japan to Germany. It has been absolutely wonderful working with the agent, Tram Brown. She has been absolutely knowledgeable about everything from the transition to travel arrangements. In the 20+ years that I have been traveling abroad I have never worked with someone so caring and professional. Any future moves I and my family make will always be through Interstate. 

Thank you so much for assigning such a terrific and caring professional to my family's move.

Aaron I.

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