Residential Customer Testimonials

IT WENT GREAT!  I obtained packing and moving estimates from four companies before making a decision.  It was difficult because I had never moved so much stuff across the country.   I selected Interstate Moving and Storage based on their estimate and the comprehensive services offered.  They even took care of obtaining parking permits since we lived on a busy street.  INTERSTATE is a TERRIFIC COMPANY with outstanding employees.  Virtually everything made it to Colorado in excellent condition, including a number of delicate (and quite valuable) sculptures, fine Waterford crystal, silver, jewelry, marble topped antique side board and two wash stands, rugs, lamps, dishes, paintings and carved wall hangings, everything!  Nothing was broken. The packers (led by Porsche) were the very best.  They worked hard all day, and were very respectful and patient.  Porsche packed liked she was packing for the Queen of England.  Nobody could have done it better.  I had about a dozen pieces of original artwork, ultra fragile sculptures and they all made it in PERFECT condition!  Absolutely perfect.  Not a single little finger broken.  She carefully floated each one in bubble wrap and popcorn in individual oversized boxes. 

On DAY TWO, the heavy movers arrived to move the furniture and the dozens of boxes packed the day before.   I was impressed with their energy, physical strength and outgoing personalities.  In addition, I was impressed with their ability to solve problems.   Fox example, there was a very large desk upstairs that had to be disassembled and moved over an outdoor railing as there was no way it would go down the stairs.  The movers removed the screens and doors where necessary and put it all back just the way they found it.  

In addition, their office staff was excellent.  The woman who provided the estimate (Kim Woods) for Interstate had a friendly, outgoing personality and was willing to negotiate in good faith.  She even dropped off used boxes ahead of time so I could start packing, and she showed up on moving day to make sure everything was going as it should.   
The representatives Interstate were honest, patient, competitive, and persistent, but never pushy.   Incidentally, the owners of Interstate are also donors to the Salvation Army, one of my favorite charities, something I found out quite by accident, but it did help me make the decision between the last two very competitive bids. 

When our furniture and personal effects arrived in Colorado the movers on this end were excellent, too.  All of the boxes and other items were carefully numbered so that we knew everything arrived here.  They covered the floors and banisters with cardboard and packing blankets to make sure nothing was scratched.  They were happy and hard working and they got it all in in only about 6 hours.  They never stopped until it was done. And they put everything together and moved it to the positions I requested.

Overall, they are an A+ moving company and I highly recommend them.  They did what they said they would on exactly the days they said they would do it.  I know there are cheaper companies out there, but if you want a professional move, and peace of mind that your things will be treated with the utmost care, this is the company you want to hire.  They are definitely worth it.

Angie W.

I have had the pleasure of receiving support from your organization in a very large move from Japan to Germany. It has been absolutely wonderful working with Relocation Counselor Tram Brown. She has been absolutely knowledgeable about everything from the transition to travel arrangements. In the 20+ years that I have been traveling abroad I have never worked with someone so caring and professional. Any future moves my family and I make will always be through Interstate. Thank you so much for assigning such a terrific and caring professional to my family's move.

Irby A.

I received my shipment today and wanted to commend the staff for a job well-done! Not only did they show up on time, but they were very professional and courteous. They moved quickly yet carefully and neatly packed the boxes into the storage facility. Although the shipment had several different colored inventory stickers, they helped to create an easy system of tracking the tags. This crew is exceptional and a true credit to Interstate. They are the example for others to follow.

S. Karega

Just a quick email to let you know that Interstate was such a delight to work with during our move.  As to that end, I want to again thank you and your team for your tremendous efforts in handling our office move. Interstate became a valued partner, rather than just a vendor, by providing a comprehensive relocation solution involving not only the office move, but also move management and the connection of our technology equipment.  Interstate suggested efficiencies whenever possible that saved us time, money and frustration.  Your flexible solutions met the challenges of our office move associated with the holidays, ongoing construction and our security requirements.  The Interstate team was a pleasure to work with – they were true professionals.

Your group made moving easy and lightened my team’s work load.  The entire company was so pleased with the moving organizational aspects and that we had no lost crates.  Please express my appreciation to the entire team involved.

Janet F.

I can't thank everyone enough for the loving care my Mom has been shown during this move. The TEAM has been fabulous!  Jim Dupee and crew were outstanding!  Love them all! I was so proud to see the Spotless cab and trailer inside and out! Company pride from the driver and crew! My Mom's situation is delicate, and the guys understood and were very gentle and loving. Another proud moment about the character of those you employ. I  appreciate the traditions you are upholding. Please give everyone due recognition for their hard work, including, David, the third party that did the crating. He represented the company well.

Kim H.

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