Residential Customer Testimonials

Overall, this was the best moving experience out of the 13 moves I've made over the last 25 years.  Everyone I dealt with at the company was responsive and professional.

I initially contacted a moving consultant with the company (Kim W.) to discuss using their Clutter Buster program to store furniture and household goods before the house was put on the market and then storing the remaining furniture while we went house hunting at our new location.  Kim created a detailed estimate on the cost to store the items and also how they would handle specialty items that required special treatment.  The two packing teams the company sent were top notch.  Both sets of packing teams were impressive.  They were efficient and treated our belongings with care as were the loaders who came behind the packers to crate our belongs to put into storage.  The loaders consulted with us on items needing to be crated after they had wrapped them to ensure nothing got damaged.  While this added to the overall cost, we appreciated their input and concern to ensure none of our items got damaged during storage and then shipment.

When we were ready to move our household goods to their new destination, I contacted my moving consultant to arrange their shipment.  The whole process was easy.  My assigned moving managers (Ebony and Jewell) stayed in contact with me throughout the process, checking in with me multiple times to see how the packing and loading were going.  The mover (James G.) from Interstate also stayed in touch with me while he was on the road to my destination.  The crew he hired to help him unload the furniture (Anthony W. and Jay J.) were regulars on his stops to the San Antonio area and they worked great as a team to unload our furniture.  They treated our belongs and house with respect and professionalism.

Interstate Movers in my opinion, is a top-notch organization.  The fact that the lead packers and movers we dealt with have been with the company for a very long time speaks to their ability to retain experienced employees who know how to get the job done superbly and efficiently.  The process they've set up to consult with the client at every step helps to make the process less painful.  This was a fairly expensive move, but the adage that you get what you pay for rings true in this case.  We wholeheartedly recommend this company.

Christina D.

I received my shipment today and wanted to commend the staff for a job well-done! Not only did they show up on time, but they were very professional and courteous. They moved quickly yet carefully and neatly packed the boxes into the storage facility. Although the shipment had several different colored inventory stickers, they helped to create an easy system of tracking the tags. This crew is exceptional and a true credit to Interstate. They are the example for others to follow.

S. Karega

I have had the pleasure of receiving support from your organization in a very large move from Japan to Germany. It has been absolutely wonderful working with Relocation Counselor Tram Brown. She has been absolutely knowledgeable about everything from the transition to travel arrangements. In the 20+ years that I have been traveling abroad I have never worked with someone so caring and professional. Any future moves my family and I make will always be through Interstate. Thank you so much for assigning such a terrific and caring professional to my family's move.

Irby A.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

I was absolutely compelled by the prestigious level of service I received from Interstate. My liason with the company, Joe Dugo was a MONUMENTAL help. Being my first time moving on my own, Joe answered every question and addressed every concern, no matter how trivial. My relocation team arrived at my moving site 30 minutes early and had me out of my old house and gracefully into my new one in a mere 4.5 hours (I timed them). My relocation team were as quick as they were carefully and very professional. I would highly recommend Interstate to anyone moving, especially those similar to myself who have busy schedules and find the issues of moving stressful. Thank you so much for your immaculate services, and for sending me YOUR BEST team. (If they get any better than that, you could name your price). Thanks again for you excellent services.

Brandon B.

Request a Residential Moving Estimate

Moving To:

 

International Move