Residential Customer Testimonials

I have used Interstate many times in the last 20 or 30 years and have always been very pleased with the move.  This last one in Arlington was extremely good. Your work crew did everything I could hope for. They were very professional, careful and timely. I have several complex pieces of furniture and some items which I wanted to be treated very carefully, and your crew handled this perfectly.

Stewart A.

I wanted to take a moment to convey my pleasure in working with Interstate during my recent relocation. The office staff was very helpful and the on-site "Moving Team" could not have been more accommodating. Their professionalism, care with my property, thoroughness, and over all positive attitude made the move seamless and stress-free. As you know the destination location had four flights of stairs, yet never once was there a complaint. The team arrived early, took the time to introduce themselves, explain the activities that would occur then efficiently went about their tasks. Once all the property was loaded and all documentation completed, they completed the task by vacuuming the old place. Once the property was delivered and after they confirmed that everything met my satisfaction, they once again completed the task by vacuuming the new place!

In my line of work I deal with so called "service" providers every day, seldom do these providers live up to their claims. I cannot tell you what a pleasure it was to deal with an organization that obviously understands the importance of delivering on their service objectives! Interstate not only met but exceeded all of my expectations!

Thank you for your assistance in the coordination of the move and the team, Deon, Leon & Ace, for their outstanding service.  

Cheryl J.

As a military family we have encountered nine moves within the US and overseas.   After interviewing several friends who used Interstate Van Lines within the last several years, there was no doubt in our minds that this was the company we would choose to move us.  Also, the reviews on the internet were nothing but outstanding.

Bridget Martz, our Moving Consultant was one of the most highly knowledgeable and personable consultants we have had for any move.  As a result of her expertise, our move to NC was completely stress free. Bridget went above and beyond to always remain in constant contact, while keeping us informed of every detail.  She delivered boxes to our house on several occasions to assist in our prepacking.   She is exceptionally competent in her duties.

Packing day arrived and we were completely prepared for our move as a result of Bridget’s outstanding work.  The packing team (Regina, Nicole, Andrea) quickly demonstrated a high degree of skill and extreme care in wrapping and packing our house hold goods.  The ladies maintained a high standard of work ethics beyond any we have encountered on any move.  We would like to share our high praise to each of the members of the team.  We owe them a tremendous thank you for a job well done and to the highest standards possible.

Day Two/Three the Interstate truck arrived and the loading team (Mo, Chris, Daron, Marius, Jonathan) immediately put us at ease with their competence and high degree of skill in packing and loading the truck.  Each item was carefully wrapped and padded as if the item belonged to them.  We were thrilled that each item was wrapped inside our house before transporting it to the moving truck.  Above all, the team was very proficient and maintained a high degree of professionalism at all times.  They were extremely courteous and maintained a smile at all times even through the rain while loading the truck.  The team demonstrated years of training and a high degree of skill while preforming their duties in our home.  This was completely evident while crating our most treasured oil painting.  We extend our highest compliments to the team for a job performed extremely well and with the highest level of expertise.

We owe a high gratitude to Ebony Larijani who kept us informed on our move schedule through numerous phone calls.  A huge thanks to her for her outstanding service.

The Interstate mission statement is completely accurate.  You provided us with a relocation experience of the highest caliber.  The Countdown Stress-Less Calendar was very handy for us to gage our timelines.  You exceeded our expectations for a flawless move.  We will highly recommend Interstate Van Lines to any family member or friend.

We extend to the entire staff our gratitude and a tremendous thank you for an outstanding move/storage.

Chris and Cecelia S.

Just a quick email to let you know that Interstate was such a delight to work with during our move.  As to that end, I want to again thank you and your team for your tremendous efforts in handling our office move. Interstate became a valued partner, rather than just a vendor, by providing a comprehensive relocation solution involving not only the office move, but also move management and the connection of our technology equipment.  Interstate suggested efficiencies whenever possible that saved us time, money and frustration.  Your flexible solutions met the challenges of our office move associated with the holidays, ongoing construction and our security requirements.  The Interstate team was a pleasure to work with – they were true professionals.

Your group made moving easy and lightened my team’s work load.  The entire company was so pleased with the moving organizational aspects and that we had no lost crates.  Please express my appreciation to the entire team involved.

Janet F.

Thank you so much for such a great move experience!  Mike Stine was very helpful and put together a great quote. The office staff that I contacted were all helpful.

The move crew was unbelievable!  I was expecting four people but only three were on the team so the move time was extended a bit but those three not only were careful and professional but they were personable and made me feel very comfortable during the move.

They worked hard to move out a bed that was tricky to get down the stairs and the window company you hired to pop a window so that a four poster frame could be removed was also great.

I have known leadership team members through Leadership Fairfax and the Chamber but had never worked with anyone.  I had great confidence in the company and that confidence was rewarded.

Janet M.

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